Frequently Asked Questions

An empty examination room with a medical bed, a stool, a desk with medical brochures, and a trash can on wooden flooring.

  • April Morris, NP, at Hometown Primary Care and Wellness is currently accepting new patients at our clinic located at 810 N Union St Suite 601, Whitesboro, TX. We offer patient-centered family medicine and primary care.

  • We offer a multitude of services to meet your needs such as Sick Visits, Wellness Visits, Chronic Condition Management, Annual Checkups, Preventative Services, Diagnostic Services. Peripheral Artery Disease Testing, Lab Testing ‍ ‍

  • Yes. We accept most major insurance plans for covered primary care and wellness services. Coverage can vary by plan and service, so we recommend:

    • Bringing your insurance card to your first visit.

    • Calling your insurance company to confirm benefits and any copay, deductible, or referral requirements.

    • Contacting our office before your appointment if you’d like us to verify benefits for you — provide your insurance name, member ID, and date of birth.

  • We accept self-pay patients and can discuss pricing, payment options, and any available cash pay discounts during scheduling.

  • You can reach us multiple ways via our contact page by using the contact form to ask a question or by calling 903-677-4370

  • Hours
    Monday: 8:00 AM – 5:00 AM
    Tuesday: 8:00 AM – 5:00 PM
    Wednesday: 8:00 AM – 5:00 PM
    Thursday: 8:00 AM – 7:00 PM
    Friday: 8:30 AM – 12:00 PM
    Saturday: 1st Saturday each month: 8 AM – 12 PM
    Sunday: Closed
    Same day appointments available

  • We offer Bioidentical hormone replacement therapy as an effective treatment using hormones that are identical to the hormones naturally made by your body.

  • Yes. We offer a range of in-house lab testing for faster results and more convenient care. Common in-house tests include:

    • Hemoglobin A1c (diabetes monitoring)

    • Rapid Molecular strep, Covid and influenza tests

    • Urinalysis and urine pregnancy tests

    • H-Pylori

    • Basic point-of-care tests (glucose, hemoglobin)

    For specialized tests (advanced hormonal panels, detailed infectious disease panels, certain pathology tests), we may send samples to an external reference laboratory; we coordinate that for you and follow up with results and treatment recommendations.

    If you need a specific test, call our office or mention it when booking your appointment so we can confirm availability and whether any preparation (fasting, medication adjustments) is required.

  • Yes we offer same-day sick visits for acute illnesses like the flu, strep, covid, and minor injuries for patients in Whitesboro, Collinsville, and the Lake Texoma area. Please call our office at 903-677-4370 ahead of time to secure an open slot.

  • Yes. Hometown Primary Care and Wellness offers sports physicals for student-athletes of all ages. Our sports physicals include:

    • Review of medical history (past illnesses, surgeries, medications, allergies)

    • Focused musculoskeletal and cardiovascular exam

    • Assessment of concussion history and risk factors

    • Clearance determination and documentation required by schools or leagues

    • Recommendations for any follow-up testing or specialty referrals if needed

    What to bring:

    • Completed school or league forms (if available)

    • List of current medications and any chronic conditions

    • Wearing comfortable clothing or shorts for a brief physical exam

    Scheduling:

    • Appointments are required. Call our office or book through our patient portal to reserve a time.

    • If you need same-day availability for seasonal deadlines, let us know and we’ll do our best to accommodate.

    If you tell us the school or league form you need completed, we’ll make sure to use the proper paperwork and provide the signed document at the visit.